Terms of Service

These terms apply to services booked through theinsiderguideth.com, operated by The Insider Guide, Bangkok, Thailand. Contact: theinsiderguideth@gmail.com.

Private driver services

• We provide private transport with an English-speaking driver. We are a transport service, not a licensed tour guide.
• Prices are per car and include fuel, tolls and parking. Entrance fees, boat rides, meals and tips are not included.
• Each car carries up to 4 passengers and the luggage stated at booking. Please tell us about extra luggage in advance.
• Extra time beyond the booked duration is charged per hour at the rate shown on the website.
• For arrivals we wait free of charge for 60 minutes after your flight lands.

Where to Stay in Bangkok

• This is personal advice based on local experience. We don’t book hotels and can’t guarantee their prices or availability.
• Advice is delivered by email within the time stated for your plan.

Payments

Payments are processed securely by Stripe in Thai Baht (THB). We never see or store your full card details.

Cancellations

See our Refund & Cancellation Policy.